Since November, the cable operator Numericable which employs 2,000 employees is facing a violent conflict between management vendors home 20. They denounce the establishment of a new policy of pay and challenged the dismissal of a dozen of them, for serious misconduct. The conflict, the situation is unprecedented. And suggests new forms of social demands in societies. The strikers are indeed supported by an anti-globalisation group, called the Désobéissants. So far in the occupation of public or nuclear sites, this movement, which claims 5,000 supporters, intervenes for the first time in the internal affairs of a company.
"Respond to the questions."

Providing the strikers some 20 volunteers, he brings his professionalism: rapid spread of articles and videos on the Internet, contacts with media to relay the case management of the occupation of the premises of the company... Trained through courses throughout the year, its members want peace, but determined. "We claim a unionism of struggle, which was unfortunately lost today." "For progress, must be direct, radical actions," notes Xavier Rene, spokesman of the collective, who announced his firm intention to intervene in other companies.
A direct critique of the traditional unions, accused of do not go far enough to defend employees. That denounce stakeholders, CFDT and FO. "It protects employees, but not by such methods," notes one of them. Trade union organizations including denounce the lack of representativeness of the anti-globalisation group, as well as the turn taken by the strike movement. In January, two employees have filed a complaint, after having, according to them, assaulted by strikers employees who wanted to prevent them to work. Then, on February 19, while the strikers occupied headquarters of Numericable in housing, the car carrying the President and CEO, Pierre Danon, struck an employee striker, adding a dose of extra tension to the conflict. Finally, it wasn't until February 20 to a mediator external or designated, responsible for bringing together the various parties at the table.
Side direction, called this small group of "thugs" and "extremists". Somewhat deprived in this type of sudden action, the company strives to preserve its image externally and internally. "The challenge, in these times of crisis, it is to respond to the questions posed by the collaborators." "If the response was slow to come, this can cause significant damage on the general membership," said Thierry Libaert, specialist of crisis communication.
The Agency Vae Solis, which manages the communication of Numericable, has sent 50 of releases to the media relaying the social conflict. "It took correct number of errors, even slanderous", note director Antoine Boulay associate of Vae Solis. Was able to read this evocative shortcut on several portals including Yahoo!: "the pattern of Numericable overwrites a striker and fled." What discredit branch in the eyes of its teams and its consumers.
Internally, employees received an explanatory e-mail management every day. Similarly, teleconferences and videoconferences have been proposed to employees wishing to be informed. "We are based on the facts, describing the evolution of the situation and explaining our concern to preserve the security of staff," said Antoine Boulay. Thus, the company appealed to a Security Agency for the safety of employees and prevent any initiative of the strikers. This enough The crisis appears to mostly reveal a malaise of the business population. In early February, the Committee launched a right of alert, worried of "the heavy indebtedness of the company" and the "as chronic generators overactivity and services throughout". For Pierre Danon, arrived last summer, the site looks complex...